700 000 ₸/месяц
Переезд: Готов к переезду в Нур-Султан (Астана)
TP-LINK Technoligies (HK) Limited Representive office Kazakhstan Алматы, www.tp-link.com/kz
Major Technical Support Engineer
июнь 2013 – июнь 2013
Compared technical and economical advantages and disadvantages of competitors devices.
Took active part in big tenders cooperating with our official dealers.
Educated interactive dealer's crew for TCP/IP, Ethernet, Wi-Fi technology, basic or advanced levels.
-Promoted our devices, features and exclusive technologies on big events
Did lecture in AUPET university and gave certificates to students after examination about our products.
Traveled with business trip to Moscow - Russia, Astana and other big cities of KZ to teach and share experience with colleagues.
Identified troubleshooted and resolved hardware-, software- and network-related problems encountered by end-users of the District network, the Internet, the mainframe, PCs and new computer technology.
Configured and installed Windows workstations and Windows Server 2008 operating systems in response to the demands of a complex network design.
Trained end-users on the use and features of the various operating systems and applications on the various platforms.
Performed primary network system administration on network servers as required.
Installed, certifies and troubleshoots campus and remote-campus network cabling infrastructure, including a wide variety of local area network equipment and software.
Uses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems.
Worked with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Analyzes bugs in system and application software; researches and tests possible solutions; implements solutions.
Worked with Programmers to solve mainframe application problems to meet end-user computing needs.
Wrote scripts and batch files as needed to enhance the function of the operating system.
Customer Support Services Specialist
март 2012 – июнь 2013
(1 год 4 месяца)
Consulting end users on setting up and configuring TCP/IP, OS services, VPN connection via PPTP, L2TP, PPPoE protocols, wireless access points, mobile devices.
Accounting in special programs (CRM, CSM, Lotus), reporting to the Customer.
Scheduling of all processes in customer services a Beeline Internet at Home, calling, appointment applications for connection and service, coordination of installation and service crews.
“2Day Telecom” LLP Telecommunication company
Accounting Technical Data Specialist
сентябрь 2011 – февраль 2012
System implementation technical accounting.
The reconciliations and adjustments to address continuous numbering, the address data cards, data CRM in all Divisions.
Data entry into the system of technical accounting.
Key results: Completed all objectives in time.
Performed a full analysis of the new data and compared the difference with the old data to detect errors and correct them.
январь 2011 – март 2011
Practical training in the Department of computer repairs.
Diagnose PC health, functional capacity, fault finding and Troubleshooting ON systems, office applications, audio-video files.
Setup network connections.
If any problems are encountered in the PC replacement of operating parts.
Almaty University of Power Engineering and Telecommunications (AUPET)
Radiolink, radioelectronics and telecommunication, telecommunication engineer • Bachalor
Алматы • 2015
Almaty Communication College at Kazakhstan-American University
Radioelectronics and communication, communication technician
Алматы • 2011
Experienced PC user (Microsoft Office: Word, Excel, Power Point; E-mail (Outlook Express), Internet.
High skills of work with office equipment.
Have extensive experience in the it industry, constantly studying new.
Executive, able to "burn" at work.
Able to take responsibility, able to set and achieve your goals.